Frequently Asked Questions
We understand that you may have questions about our products and services, and we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.
1. When will my order be shipped?
Orders are processed and dispatched within the next business day from the date of purchase.
2. How can I track my order?
Once the order is shipped, you will receive a tracking number in your email to monitor the status of your shipment.
3. Can I cancel my order?
Yes, you can cancel your order for a full refund anytime before the order is shipped.
Please refer to our Return and Exchange policy for cancelation after the order is shipped.
4. Can I return my order after receiving it?
-Yes, Please refer to our Return and Exchange Policy.
https://www.nzbling.co.nz/pages/return-and-exchange-poliy
5. Can I purchase a gift card for someone special?
Yes, we offer gift cards that make the perfect gift for any occasion. You can purchase a gift card online from our website, and the recipient can use it to shop for their favorite jewelry pieces.
6. How can I contact your customer service team?
You can reach our customer service team by email, or through the contact form on our website. Our friendly and knowledgeable representatives are here to assist you with any questions or concerns you may have.
Didn't find what you were looking for? Feel free to contact us at any time!