Shipping Policy

Order Shipping and Delivery information - 

At NZ Bling, we understand the excitement of receiving your new piece of jewelrey and we strive to make the shipping process as smooth as possible. Here's what you need to know about our shipping policy:

1. Order Processing Time:

  • All orders are shipped from New Zealand.
  • Orders are processed and dispatched within the next business day from the date of purchase.
  • Business days do not include weekends or public holidays
  • Customized or personalized items may require additional processing time

2. Shipping Cost:

  • Enjoy Free Shipping on all orders over $60.
  • For orders below $60, the shipping fee may vary depending on the shipping destination and number of items purchased.  Exact shipping charges will be calculated during checkout.

3. Order Tracking:

  • Once the order is shipped, you will receive a tracking number to monitor the status of your shipment.
  • In the rare event that your shipment is lost or arrives damaged, please contact us immediately and we'll assist you in resolving the issue.

4. Packaging:

  • Your jewelry or any other purchase will be carefully packaged to ensure it arrives safely and in pristine condition.
  • If you're purchasing a gift, let us know, and we'll provide special gift packaging upon request.

5. Returns and Exchange:

  • We want you to be completely satisfied with your purchase. If for any reason you're not, please refer to our Returns and Exchange Policy for instructions on how to initiate a return or exchange.

6. Communication Channels:

  • Have any additional shipping questions? Our customer service team is here to help! Contact us via email at support@nzbling.co.nz or call us at 072420677

Thank you for choosing NZ Bling for your jewelry and gifting needs!

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